Media gateway decline hints at IP future
Media gateway decline hints at IP future The enterprise communications landscape is undergoing an ongoing transformation as companies begin to migrate away from traditional business phone systems and...
View ArticleWhat to look for when considering unified communications
What to look for when considering unified communications During the past several years, the market for unified communications has been steadily expanding. This is part because companies need a...
View ArticleTop 5 Security Concerns for VoIP and IP PBX, and The Single Most Effective...
Top 5 Security Concerns for VoIP and IP PBX, and The Single Most Effective Measure You Can Take to Protect Your Network The security concern forecast for this year? Social media attacks grow, the...
View ArticleConnecting with Customers and Co-Workers in Today and Tomorrow’s Reality: Part 1
In 2020, we all utilized new and potentially innovative ways to connect with co-workers and customers. And if we didn’t already use Unified Communication phone systems, we quickly learned that a key...
View ArticleWhy is Switchvox the Best Business Phone System for SMB Customers and Resellers?
You might be a small business owner looking to upgrade your phone system, or perhaps an IT administrator tired of dealing with the headaches of maintaining an outdated legacy phone system. Or perhaps...
View ArticleConnecting with Customers and Co-Workers in Today and Tomorrow’s Reality: Part 2
Why is communicating with customers and co-workers different? Let’s start with connecting with co-workers. In a work environment, we all have the same tools, so it’s easy to chat / instant message, go...
View ArticleGoing to ITEXPO 2021
Tomorrow I’ll be heading off to ITEXPO, an event I’ve been to countless times before. I may have even been to every single ITEXPO that TMC has ever held. Except this time, it will be different. There...
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Sangoma Wins 2021 Visionary Spotlight Award For Digital Transformation
Sangoma Technologies Corporation, a trusted leader in delivering cloud-native Communications-as-a-Service solutions for businesses of all sizes, today announced that they were recognized as a 2021...
View ArticleIs a Video-centric Business Communication System the Right Way Forward?
While Internet-based communication such as social media, chat, video, chatbots and push-to-talk are gaining ground, and will continue to gain ground each year, at this time still the primary real-time...
View ArticleUnified Communications & Going Back to Work
We’re starting to see companies calling their remote workers back to work. Some have been doing it quietly, and some have been doing it more publicly. Take a drive at rush hour in your city, and you’ll...
View ArticleThe Digital Workplace & Connected Workspace Technology
The concept of the “digital workplace” has become increasingly popular in recent years, especially as necessity dictates that organizations must increasingly rely on cloud-based services. This form of...
View ArticleSangoma Proud to Claim 5th Spot on the Omdia North American UCaaS Scorecard
In May, Omdia released their UC as a Service (UCaaS) Scorecard, ranking the top 10 UCaaS providers in North America. We are proud to say Sangoma not only made the list but earned the 5th spot. Omdia...
View ArticleThe Case for Applications Supplementing the UC System of Tomorrow
Besides a proper multi-modal communication system that handles all that voice entails, what else will be needed in tomorrow’s Unified Communication system? The system of tomorrow will need to be able...
View ArticleThe Case for UC Systems Needing Tight Integration with Physical Phones
A business communication system connects to a phone. But how tightly integrated does the phone need to be? Does it just need to make and receive phone calls, or should it do more? Let’s examine a few...
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Why a Video-centric Business Communication System is Problematic
Let’s examine a bit more why starting with a video-centric UC platform could be problematic for your business. First of all, most video calls are handled on the internet. High bandwidth enables 1:1 and...
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What is Unified Communications?
What is Unified Communications? It may seem like a simple question, but the answer is not so simple. On the surface it just means unifying different types of communications together. Sending a...
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Future of the Deskphone for Knowledge Workers
With all the remote working going on, we’ve all started using different kind of endpoints. Maybe it’s a headset now connected to your computer, using your UC system’s desktop client. Or a speakerphone...
View ArticleCCaaS & Its Role In The Contact Center’s Future
The CCaaS (Contact Center as a Service) movement continues to grow as contact center capabilities become increasingly outsourced. This popular model of app deployment allows organizations to buy tech...
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Save Money, Cut Your IT Costs & Reduce Complexity with Desktop-as-a-Service
Businesses are turning to Desktop-as-a-Service (DaaS) in order to adapt to today’s modern, flexible, and remote workforce. It is the most secure method for staff to access their tools and applications...
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Will 5G Fixed Wireless be viable to handle real-time UC?
Alright, I’m back to traveling pretty regularly, at least within the United States. And with that comes airport delays. Yep, I almost forgot about them. I was in a massive delay a few weeks ago, and I...
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